Sunday 28th February

As of 6:00am Sunday 28th February Auckland will be moving into Alert Level 3 for 7 days.

On Monday 1st March we will be open and operating at normal business hours but with restrictions.

All appointments booked for the next 7 days will still go ahead so please arrive as per time discussed. 

It is our legal requirement to provide a contactless service to our customers to keep you and the team safe. 

Please see below for our plan. 

DROP OFFS:
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We require all cars being dropped off to be parked outside the work shop in an available space and keys left in the secured silver drop box next to the reception door or in the vehicle. 

The reception office will be shut to the public so we kindly ask that you please alert one of the team that you have arrived from outside or by phone call. 
 
There will be chains across the workshop entrance to inforce the social distancing rule and to ensure the service we provide is contactless. Please do not cross this chain. 

PAYMENTS:
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Payments must be made prior to collecting your vehicle and may be made through:

1. Internet Banking
2. Over the phone payments for Credit Cards or Visa Debit cards 

PICK UPS:
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We will contact you via phone when the work has been completed. 

You will be able to then come and collect your vehicle in a contactless method. Instructions will be explained over the phone. 

SANITIZING:
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All vehicles will be sanitized before and after our mechanics work on them. 

Examples include (but is not limited to):
Steering wheels, keys, seat belts, gear sticks, handbrakes, door handles, surfaces etc. 

COURTESY VEHICLES:
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Courtesy vehicles will be available for use but have restrictions in place. Please enquire for more information. 

CONTACTING US:
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For bookings please use one of the following methods:

1. Phone call - (09) 421 1413
2. Email - info@silverdalecarservices.co.nz
3. Online booking -  https://www.silverdalecarservi... 

CONTACT TRACING
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We are legally required to collect basic personal details for contact tracing. 
These details will be kept confidential by us and will only be shared if requested by government officals for contact tracing. 

Please use the COVID-19 QR code scanner found on the reception door to track your visit.

See below on how to use the QR code scanner with the COVID-19 tracer app.

~The team at Silverdale Car Services